Login.gov Access

Please contact the Login.gov Help Desk for customer support at (844) 875-6446 (available 24 hours a day, seven days a week).

General FAQs

You can obtain access to GrantSolutions.gov by selecting and completing the appropriate account request form. Visit "Getting started request a user account" Page..

Application Review and Reviewer Recruitment Services Access

GrantSolutions Application Review Services (ARM) and Reviewer Recruitment Services (RRM) have updated user account management to a Single Sign-On (SSO) tool to better protect your information and the security of the GrantSolutions ecosystem.

Recipient Data Insights

Recipient Data Insights is a GrantSolutions service that is accessed through the Login button on the header bar.

For more information on procuring this risk management tool, please contact information@grantsolutions.gov.

Two Factor Authentication FAQs

Installation Instructions

  1. Visit Google Play.
  2. Search for Google Authenticator.
  3. Download and install the application.

Next Steps

  1. On your phone, open the Google Authenticator application.
  2. If this is the first time you have used Authenticator, click the Add an account button. If you are adding a new account, choose “Add an account” from the app’s menu.
  3. To link your phone to your account:
    • Using QR code: Select Scan account barcode (label 1a). If the Authenticator app cannot locate a barcode scanner app on your phone, you might be prompted to download and install one. If you want to install a barcode scanner app so you can complete the setup process, press Install (label 2a) then go through the installation process. Once the app is installed, reopen Google Authenticator, point your camera at the QR code on your computer screen.
    • Using secret key: Select Manually add account (label 1b), then enter the email address of your Google Account in the box next to Enter account name (label 2b). Next, enter the secret key on your computer screen into the box under Enter key (label 2c). Make sure you’ve chosen to make the key Time based (label 2d) and press “Save.”
  4. To test that the application is working, enter the verification code on your phone (label 3) into the box on your computer next to Code, then click “Verify.”
  5. If your code is correct, you will see a confirmation message. Click “Save” to continue the setup process. If your code is incorrect, try generating a new verification code on your phone, then entering it on your computer.

Help Desk Information

If you need additional help, the GrantSolutions help desk is available for assistance on all GrantSolutions products and services.

Hours of Operation: Monday through Friday 7 a.m. – 8 p.m. ET (closed on Federal holidays).

Phone: 1.866.577.0771

Email: help@grantsolutions.gov