The end goal of this usability initiative is to create a user-centric approach, delivering an intuitive system that solves the current operational challenges. This series of improvements stemmed from user requests to enhance usability and improve workflows within the GrantSolutions system.
As GrantSolutions works to update the full ecosystem specific focus will be placed on users to:
- Improve workflow tracking in the system
- Improve grant file management
- Improve communication methods
- Reduce recipient and grantor burden
- Improve risk management
User Feedback Drives Design and Development
GrantSolutions is using a user-centered process that enables users to be engaged throughout the design and development process. Users participate in business requirement sessions to discuss the grants management business process specifics before the design phase begins. Additionally, users participate in business requirements refinement and design reviews throughout development.
Go behind the scenes to see how user input is truly driving enhancements at GrantSolutions
Upcoming Enhancements
It is essential to keep in mind that updating the GrantSolutions ecosystem to be one seamless interface will take time. To ensure these updates are done without interrupting your work or ability to process grants GrantSolutions will be making updates in frequent small stages.