Recipient GMM Training Resources
The Recipient Training Video series provides anytime training for the Recipient community. View the training sessions below as a quick start to GrantSolutions or as a refresher. You may also view three videos about the Federal Financial Reports (FFR) for Recipients.
Help Desk
Information
If you need additional help, the GrantSolutions help desk is available for assistance on all GrantSolutions products and services.
Hours of Operation: Monday through Friday 7 a.m. – 8 p.m. ET (closed on Federal holidays).
Phone: 1.866.577.0771
Email: help@grantsolutions.gov
Login.gov Help Desk
Information
Having trouble using Login.gov? Please contact the Login.gov helpdesk for customer support.
Hours of Operation: Monday through Friday available between 11 a.m. - 3 p.m. ET
Phone: 1.844.875.6446
Recipient GMM Training Resources
The Grants Management Module (GMM) training resources help walk you through key stages of the grant process, including application submission, revision request, and official correspondence tracking.
Pre-Award Activities
Learn how to accept an award and apply for a directed announcement within GrantSolutions GMM.
Quick Sheets
Grant & Application Messages
Grant & Application Messages features replace Application & Grant Notes and provide both Grantors and Recipients with an improved messaging experience throughout the lifecycle of their awards.
Help Desk
Information
If you need additional help, the GrantSolutions help desk is available for assistance on all GrantSolutions products and services.
Hours of Operation: Monday through Friday 7 a.m. – 8 p.m. ET (closed on Federal holidays).
Phone: 1.866.577.0771 or 202.401.5282
Email: help@grantsolutions.gov
