Help Desk
Information
If you need additional help, the GrantSolutions help desk is available for assistance on all GrantSolutions products and services.
Hours of Operation: Monday through Friday 7 a.m. – 8 p.m. ET (closed on Federal holidays).
Phone: 1.866.577.0771
Email: help@grantsolutions.gov
Recipient OLDC Training Resources
The Online Data Collection (OLDC) training resources help you learn how to submit progress and performance reporting requirements.
TANF ACF-196R Materials
Materials specifically for OLDC reports related to TANF ACF-196R
SF-429 Materials
Materials specifically for OLDC reports related to SF-499
Getting Started with OLDC
How to get started with Online Data Collection (OLDC); a convenient web-based method for submitting report forms.
Community Services Block Grant (CSBG) Model State Plan Materials
Materials specifically for OLDC reports related to the Community Services Block Grant (CSBG) Model State Plan
Help Desk
Information
If you need additional help, the GrantSolutions help desk is available for assistance on all GrantSolutions products and services.
Hours of Operation: Monday through Friday 7 a.m. – 8 p.m. ET (closed on Federal holidays).
Phone: 1.866.577.0771
Email: help@grantsolutions.gov
