Additional Services
GrantSolutions offers additional services that extend beyond the system itself to support agencies and users at every stage. Whether through training, guidance, analytics, or operational support, these services help organizations work more efficiently, address challenges quickly, and get the most out of their grants management experience.
DataConnect Services
Provides Partners with access to GrantSolutions’ cloud-based, Partner-specific data repository of grant management data, updated hourly and available on demand. The DataConnect service uses GrantSolutions’ reporting database structure and data model to reduce data modeling efforts by allowing Partners to extract data directly from DataConnect for use in their data environment, facilitating the consolidation of data sources across the grant-making agency.
Standard Services
General Services
Provide core support to manage grants efficiently and in compliance throughout the award lifecycle. These services include the Standard Notice of Award (NOA), ongoing award administration, standard training and customer support, and routine DME. Together, they ensure consistent operations, reliable system performance, and effective grants management.
Standard Services
Community Access
Enables Partners to collaborate within the GrantSolutions platform through secure, role-based access for external stakeholders. This service streamlines communication, document sharing, and coordinated engagement across grant programs. By expanding controlled access to key participants, Community Access enhances transparency, efficiency, and end-to-end grants management collaboration.
Non-Standard | Repeatable
Custom Notice of Award
Ability to tailor the structure, content, and formatting of award notifications to align with agency-specific policies and branding requirements. This service supports the inclusion of customized terms and conditions, data elements, and approval workflows beyond the standard Notice of Award configuration. By delivering flexible, compliant award documentation, Custom Notice of Award enhances clarity, consistency, and program oversight.
Non-Standard | Repeatable
Grant Monitoring
The grant monitoring system provides a post-award case management tool to monitor, oversee, and report on the progress and performance of grant awards and programs. Consolidating the program monitoring information in one location provides the ability to generate status reports for a single grant award or entire grant program. The grant monitoring tool can be used to track and manage overarching trends showing where Recipients may need technical assistance, site visits, or increased frequency of check-ins.
Non-Standard | Repeatable
Audit Resolution Tracking and Monitoring System (ARTMS)
Provides Partners with a comprehensive platform to track, manage, and report on audit findings and corrective actions. The system supports structured workflows, status monitoring, and documentation management to promote timely resolution and accountability. By enhancing visibility into audit activities, ARTMS strengthens oversight, compliance, and risk mitigation across grant programs.
Non-Standard | Repeatable
Electronic Research Administration (eRA) Support
Specialized support to ensure seamless integration, data exchange, and alignment with NIH grants management processes. This service encompasses system configuration, interface management, user coordination, and reporting capabilities to facilitate accurate application processing, award management, and compliance oversight. Through eRA support, GrantSolutions enhances operational efficiency, data integrity, and transparency across the research grants lifecycle.
Non-Standard | Repeatable
Operations Support
To support offboarded Partners’ audit needs, GrantSolutions provides two (2) Grantors within the agency’s program access to the Discretionary Grants Management Services module with a limited amount of support (up to 120 hours) for login, navigation, and standard Business Intelligence (BI) Dashboard assistance.
Non-Standard | Repeatable
Additional Support Hours
GrantSolutions offers additional support hours to provide Partners with flexible, on-demand assistance beyond standard service levels. These hours may be used to support surge activities, system enhancements, specialized report training, data analysis, or other time-sensitive operational needs. This ensures agencies can quickly scale resources to meet evolving priorities while maintaining continuity, compliance, and performance standards across the grants lifecycle.
Non-Standard | Non-Repeatable
Custom Administration
Tailored grants management support that extends beyond standard administration to address unique agency requirements. Services may include customized configurations, specialized workflows, enhanced reporting, and integration support while maintaining compliance with Federal standards. Delivered through a structured governance approach, these services enable Partners to implement efficient, scalable solutions that support mission delivery.
Non-Standard | Non-Repeatable
Custom Partner DME (Development, Modernization, and Enhancement)
Custom system enhancements designed to address agency-specific functional, technical, and operational requirements beyond standard platform capabilities. Services may include custom feature development, workflow modernization, interface enhancements, and system optimizations while maintaining compliance with Federal grants management standards. This enables Partners to evolve and enhance the GrantSolutions platform in alignment with mission priorities.
Non-Standard | Non-Repeatable
Mission Execution
Tailored operational support to help Partners successfully implement and manage their grant programs in alignment with agency priorities. Services may include specialized program support, targeted business process assistance, surge staffing, and strategic guidance to address evolving mission needs while maintaining compliance with Federal grants management standards. Delivered through a structured governance approach, these services enable Partners to execute programs efficiently, strengthen oversight, and achieve measurable outcomes.
Non-Standard | Non-Repeatable
View More Services
Explore related services:
Risk Management
Uses Recipient Data Insights (RDI) to analyze recipient risk, reduce fraud, waste, and abuse, and improve compliance.
Discretionary/Non-Discretionary Management
Full Federal grant lifecycle support for grantors and recipients from planning to closeout.
Communications and Outreach
Services that help agencies share program results and engage recipients through clear, accessible communications.
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Partnering with GrantSolutions delivers better outcomes
Explore the process, requirements, and benefits of Partnering with GrantSolutions to streamline operations, reduce waste and fraud, and ensure taxpayer dollars achieve their highest impact.
