Recipient GMM Training Resources
The Recipient Training Video series provides anytime training for the Recipient community. View the training sessions below as a quick start to GrantSolutions or as a refresher. You may also view three videos about the Federal Financial Reports (FFR) for Recipients.
Help Desk
Information
If you need additional help, the GrantSolutions help desk is available for assistance on all GrantSolutions products and services.
Hours of Operation: Monday through Friday 7 a.m. – 8 p.m. ET (closed on Federal holidays).
Phone: 1.866.577.0771
Email: help@grantsolutions.gov
Login.gov Help Desk
Information
Having trouble using Login.gov? Please contact the Login.gov helpdesk for customer support.
Hours of Operation: Monday through Friday available between 11 a.m. - 3 p.m. ET
Phone: 1.844.875.6446
Recipient GMM Training Resources
The Grants Management Module (GMM) training resources help walk you through key stages of the grant process, including application submission, revision request, and official correspondence tracking.
Grants List
The “My Grants List” screen is the first screen you see when entering GrantSolutions. It shows a "card" for each individual Grant Project to which you are assigned. Grant Project information appears on each card and includes the Grant Number, FAIN, Grant Project Status, Project Title, and Grant Program.
Grant Details
The “Grant Details” screen includes project information relevant to each Grant Project. This screen contains information associated with the Project Period, Budget Period, Current Approved Budget, and Notice of Award. Users can also access tabs on this screen including Details, History, Reports, Amendments, and Notes.
Grant & Application Messages
Grant & Application Messages features replace Application & Grant Notes and provide both Grantors and Recipients with an improved messaging experience throughout the lifecycle of their awards.
Funding Restrictions
Recipient Authorizing Officials and Principle Investigators/Program Directors assigned to a Grant Project can add attachments and respond to a Funding Restriction in GMM
Quick Sheets
Amendments
An amendment is a post-award change to a grant. Grant Recipients may initiate certain types of amendments in the GrantSolutions Grants Management Module (GMM) from the “My Grants List” screen. Amendment types may include, but are not limited to, supplements, change in staff, budget revisions, carryover requests, change in grantee address, and more.
Quick Sheets
Help Desk
Information
If you need additional help, the GrantSolutions help desk is available for assistance on all GrantSolutions products and services.
Hours of Operation: Monday through Friday 7 a.m. – 8 p.m. ET (closed on Federal holidays).
Phone: 1.866.577.0771 or 202.401.5282
Email: help@grantsolutions.gov
